Terms and Conditions & Privacy
- We expect you to leave the property clean & tidy as you found it upon your arrival, less the dirty laundry from the beds which should be placed next to the washing machine. We are not charging for a clean, but we do make a charge for bed linen and laundry. Since Covid - towels are no longer provided.
- We do our very best to make our homes as welcoming as possible and to meet everyones expectations. However, thankfully we are all different, therefore kindly give us your feedback. If something is wrong when you arrive, please report this to us immediately to allow us the opportunity to resolve - naturally we hope nothing is wrong, but you are renting a house, and many things, like in your own can go wrong/break down.
- For Slovenia, you are visiting the Soca Valley, which is surrounded by mountains as well as the huge Trigav National Park being within walking distance. You are therefore informed to expected insects, spiders, beetles and in late summer the native scorpion.
- All of our properties are old and characteristic, with bumpy walls, and some with well worn floor boards. So, if you are expecting a dust free clinical hotel room, do not book any of our properties, the stone houses need to breathe, and therefore create more dust than most.
- We are required by law to collect your passport/ID card details and submit these to the police within 12 hours (Slovenia). These details must be provided in advance of your booking, as we need to record a lot of detail, as can be seen from our Privacy Policy. ONLY PERSONS BOOKED CAN STAY.
- We take a refundable security deposit of 300 euros, which will be returned to you at the end providing you do not break anything or cause any damage, or additional costs, for example, loose the keys!.
- All of our properties are strictly no smoking.
- Pets (dog depending on breed) will be considered
- A booking deposit in non refundable. Cancellations with less than 10 weeks to go will not receive a refund.
- Hot tub only available for 7 days or more, and not available during July and August.
Tolmin-Holiday-Rentals.com is a website owned by Great Holiday Rentals Abroad Limited - registered in England and Wales no: 7061593: Halefields Colne Road Somersham Huntingdon Cambs PE28 3DQ UK email: info@sunandsnowinspain.com